Listen Actively and Learn More

Today the world is changing rapidly, we are surrounded by uncertainty and ambiguity and we need to find a way to deal with them. Active listening is one good way.
Uncertainty
Uncertainty is when the options are clear but the decision is not. When you are at intersection of several routes and not really sure which route to go, this is when you had to listen actively to make a decision.
At work, you face uncertainties all the time. You are uncertain whether to enter a new market or give up an existing one, to sign up a new key account or lose an old key account. You have to deal with rapidly changing economic and geographical trends as well as culturally diverse colleagues, customers and suppliers.
However you can effectively deal with uncertainty by asking good questions and listening actively to get the answer.
At a recent workshop on listening for leadership in transition, one chief executive said he made sure that managers and leaders find meaningful alternatives in uncertain situations.
Ambiguity
Ambiguity is when the meaning of something is imprecise, and could be two or more different things.
When there is someone suddenly keep on mentioning the promotion of MBA programs offered by foreign universities and a barrage of information about MBA information. He also had been invited to interviews with enrolment officers from various well-known universities. Everyday he is touching the subject of MBA programs without fail.
But at no time did he directly ask for any financial assistance from the company or openly express his desire to enrol in an MBA program. What is the whole idea when it is no clear idea and what he was up to. He is having hia boss or superior in an ambiguity situation.
Finally, the boss or superior decided to use active listening to get to the bottom of the mater. "Tell me more?" said the boss. "How did you get interested in these programs?:, "I'd like to learn about that and so on. The boss carefully listened and eventually the merely hints went to fully expressing his interest and needs. By reflecting, understanding and evaluating, the boss or superior can now know what he wants and can formulate a company response to his requirements.
Conclusion
A fast paced, rapidly changing environment makes it difficult for everyone to find the time to slow down and listen. The work demands placed on those who manage and lead make it hard for them to focus, enquire and think critically.Practicing good listening habits can help you to extract meaningful information. When you distill the response you get, and act on that response, an uncertain or ambiguous situation becomes understandable and manageable.

Asking Good Questions Will Help To Clarify Matters