Leveraging

Parable of Pipeline

Treat My Customers Like Kings

Join the 7th fastest Growing Business in the Deloitte 500 list

Today’s customers are well informed as shoppers and buyers. This is reflected in their demand as a wide range of products, including no-nonsense top rated service, leaving gaps most vendors can rarely fill.Recently there seems to have a dramatic shift from relationship selling to partnership and solutions selling.
Today, we have to be very knowledgeable in our industry. We must understand our clients’ business and give them our best organizational resources.Confirming relationships as the foundation of maintaining a competitive edge in their business, he added that to compete in service, price and in solving our clients’ challenges, we will need to add value in every area of the relationship in addition to our products and services doing their part.Make them feel GREAT!

Trust build up over time. The results of paying attention to customers’ true need exceeding their expectations sincerely connect to them. Often the clients understand that their needs come first, it is nearly a 100 percent certainty that they will help you in meeting your needs. Personal attention and high end business relationships thrive in an environment of trust and connection.

How To Turn NO Into YES?

Find out why a customer resists your sales pitch and you will know how to win him over.
Are you having customers always saying NO to you? Common reactions like "You're too expensive" or We already deal with someone else" or "I don't agree with you".
Dealing with resistance is one of the biggest challenge in our daily life, not just in business dealings. Have you ever wondered why you meet with resistance and how to overcome it? Is it all lost?
Find out exactly what your potential customer means when he says "No", you have a much better chance of nailing a "YES" eventually.

Do not lose hope. "You can close more business in two months by becoming interested in other people than you can in two years by trying to get people interested in you." as Dale Carnegie had once said.

Build Your Business

Cheers to Your Financial Freedom!

Lay Peng

Learn From the World Class Gurus

Learn From The Best

Learn from the Best

What rating would you give yourself on personal development and productivity? Do you have a systematic plan for improving your effectiveness in your daily work? Are you aware of achieving to be effective, you have to take cue from the superachievers?
Learn From The Best, they have got through most difficult problems and maintain this high level of achievement.
Superachieving business people and athletes know what it takes to motivate themselves, maintain focus in the face of obstacles and drive forward to achieve their dreams. They take charge of their work by being aware of their personal patterns of behaviour, and then adjusting and experimenting with new ways of doing things.
Imagine if you could quickly recover from fatigue, mental setbacks, unforseen problems, overloaded task lists, a lack of time and all else that can stand in your way of working to near optimum levels. Top achievers begin the process by carefully noting what is and what is not in their control.



Cheers to your Financial Freedom!

Lay Peng

How To Sell Yourself?

Believe in yourself is the key to success selling yourself.
We are all in the selling business whether you like it or not. Whether you are a lawyer, doctor, accountant or manager, an engineer or a politician, it does not matter. However you need to get better at selling yourself before you get better at persuading or influencing other people.

1. You must believe in the product.
2. The packaging must grab attention.
3. Smile
4. Remember names
5. Watch the other person
6. Listen and look like you are listening. Many people especially men do not show that they are listening.
7. Be interested
8. Talk Positively
9. Mirror the other person
10. Be warm and friendly

For Your Financial Success,

Lay Peng

What Drives Customers To Buy?

Clinch the sale by understanding your customers. What makes your customers tick and the new value drivers of consumer spending?

Refer your friends to take a peek!

In Today Sales Arena, innovation, quality service and a respected brand are simply prerequisites. You, the sellers must also unlock the own value-creating talents.Buyers are now willing to pay a premium not for product expertise but for the sales expertise; not for features, but for the insights that cannot be tapped in any other than through the buying experience itself.This buying experience is about insight and self discovery.

Listen Actively and Learn More

Today the world is changing rapidly, we are surrounded by uncertainty and ambiguity and we need to find a way to deal with them. Active listening is one good way.
Uncertainty
Uncertainty is when the options are clear but the decision is not. When you are at intersection of several routes and not really sure which route to go, this is when you had to listen actively to make a decision.
At work, you face uncertainties all the time. You are uncertain whether to enter a new market or give up an existing one, to sign up a new key account or lose an old key account. You have to deal with rapidly changing economic and geographical trends as well as culturally diverse colleagues, customers and suppliers.
However you can effectively deal with uncertainty by asking good questions and listening actively to get the answer.
At a recent workshop on listening for leadership in transition, one chief executive said he made sure that managers and leaders find meaningful alternatives in uncertain situations.
Ambiguity
Ambiguity is when the meaning of something is imprecise, and could be two or more different things.
When there is someone suddenly keep on mentioning the promotion of MBA programs offered by foreign universities and a barrage of information about MBA information. He also had been invited to interviews with enrolment officers from various well-known universities. Everyday he is touching the subject of MBA programs without fail.
But at no time did he directly ask for any financial assistance from the company or openly express his desire to enrol in an MBA program. What is the whole idea when it is no clear idea and what he was up to. He is having hia boss or superior in an ambiguity situation.
Finally, the boss or superior decided to use active listening to get to the bottom of the mater. "Tell me more?" said the boss. "How did you get interested in these programs?:, "I'd like to learn about that and so on. The boss carefully listened and eventually the merely hints went to fully expressing his interest and needs. By reflecting, understanding and evaluating, the boss or superior can now know what he wants and can formulate a company response to his requirements.
Conclusion
A fast paced, rapidly changing environment makes it difficult for everyone to find the time to slow down and listen. The work demands placed on those who manage and lead make it hard for them to focus, enquire and think critically.Practicing good listening habits can help you to extract meaningful information. When you distill the response you get, and act on that response, an uncertain or ambiguous situation becomes understandable and manageable.

Asking Good Questions Will Help To Clarify Matters